Frequently asked questions

Where is your street furniture manufactured?

We manufacture our full range of street furniture products from our Sutton-In-Ashfield base in Nottinghamshire – in fact, we have been doing so for over 40 years. This allows us to oversee every stage of the product build from initial preparations right through to spraying and finishing. This ensures quality control can be maintained and monitored throughout.

With full visibility and control of manufacturing we can certify that our products are built using the highest quality materials to guarantee they stand the test of time.

Do you provide bespoke street furniture products?

We most certainly do, making street furniture to specific requirements is what we do best. Our products come in a wide range of materials, finishes, colours and, where appropriate, a choice of accessories. So, whatever the requirements of your town or city project, we can supply street furniture that is in keeping with the environment and the surrounding architecture.

If you can’t quite find what you’re looking for after browsing our site, please call our friendly team on 01623 513 355 or email sales@townscape-products.co.uk and we will be happy to help.

Do you provide street furniture in assorted colours?

Yes, we do. Many of our products are manufactured in the standard range colour, however, we do offer alternative colours for certain products, depending on their finish.

The following are just a few examples of the products we have available in alternative colours:

I want to place a bulk order, do you offer discounts?

We offer discounts on bulk orders placed online for any of our bollards. For orders of six units or more, you can enjoy a 5% discount, and for orders of 11 units or more, we offer a 10% discount.

Discounts are also available for many of our other product ranges if orders are placed over the phone or via email.

If you are looking for a bespoke order that spans across various product ranges, please get in touch with us to discuss your needs on 01623 513 355.

 Do your products come with free delivery?  

We offer free standard delivery on mainland UK orders made online across our full product range. If you choose this option, your order will normally be delivered within 10 to 21 working days, and we will liaise with you via email to confirm an appropriate delivery date. We also offer an express delivery service which comes with a charge of £70.

Orders taken over the phone or by email are subject to delivery costs.

For information on the cost of delivery for orders outside mainland UK and to European destinations, please give us a call on 01623 513 355.

 Can you provide us with advice on installation?

Absolutely. We are more than happy to provide expert advice over the phone or via email, should you wish to get in touch regarding the specifications of your project.

We can advise on whether the street furniture you are purchasing requires an on-ground installation or a below ground fix, the dimensions above and below ground, and the approximate time of installation.

Some of our products can be installed either on or below ground, so in this case, we can also advise on the most appropriate option for your project.

How do I maintain street furniture?

Different street furniture products require different levels of maintenance. This depends on the materials that are used to build them. This also applies to different models within the same product range.

For example, bollards. Our concrete bollards require minimal maintenance – mild detergent, warm water and a stiff brush is all it takes to keep these bollards clean. They also retain their colours despite exposure to the sun.

Timber bollards require further attention as they can become stained. They can either be washed by hand or sprayed with a pressure washer at no more than 100bar pressure. It is also necessary to apply wood protection annually to ensure they keep their original lustre.

Many of our bins, benches and planters are finished with a polyester powder coating which is highly effective at providing protection against corrosion and fading. It also helps to maintain gloss and colour over an extended period of time.

For more information about the maintenance of other products in our street furniture range, please get in touch.

How long does your street furniture last?

This can vary depending on the type of street furniture and its required maintenance. However, we make it our priority to ensure all our products are manufactured to the highest standards, using a range of highly durable, quality materials including concrete, steel, timber and Performa-Cast polymer.

Once installed, our street furniture requires regular maintenance – again, the amount of attention it demands does vary from product to product. Failure to care for our products when necessary will naturally reduce their longevity.

 Is your street furniture able to withstand harsh weather conditions?

Most definitely. The materials we use are of the highest quality and durability, which ensures that all our street furniture can withstand even the harshest weather conditions – a factor which is particularly important in the UK!

Can street furniture help to improve public security?  

Yes, it is the most important function of street furniture.

Street furniture plays a vital role in acting as a highly effective security measure to prevent unforeseen, deliberate targeted attacks on the public using vehicles – whether that be aimed at pedestrians gathered in high-footfall areas, or high profile public buildings such as airports, train stations, government buildings and stadiums.

Bins, railings, planters, seating and bollards are all essential physical barriers when it comes to prohibiting vehicle incursion and maintaining public safety.

We are one of the leading suppliers of hostile vehicle mitigation (HVM) products in the UK. We manufacture counter-terror CT blocks, CT planters and CT bollards which take into account risks from parked vehicles, encroaching vehicles or high-speed penetrative attacks, and they are all PAS 68 tested. This is the UK standard and the security industry’s benchmark for HVM equipment. It means the products are crash-tested to ensure they can withstand vehicle-borne attacks of up to 40mph. Our CT blocks can immobilise a 7.5 tonne vehicle travelling at such speeds. If blocking vehicle access is the primary reason you are browsing for street furniture, PAS 68 should be your sole consideration.

We would always urge operators of high-risk public spaces to implement such HVM measures and consider the most effective perimeter security solutions for their projects. We have a dedicated website detailing the features of all our perimeter security products, Concrete Barriers HQ http://www.concretebarriershq.co.uk/, but we would encourage any further queries to be raised directly with our team who are more than happy to help.


 

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PAS 68 Security

View our range of PAS 68 approved hostile vehicle mitigation systems.

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